Hosting

Composio-hosted remote MCP; vendor API accessed through third-party toolkit

Transport

Streamable HTTP

Endpoint

https://connect.composio.dev/mcp

Authentication

API key; enter it in Composio’s secure connection flow.

Requirements

• Freshservice account and permissions for intended operations.
• Provider API key or OAuth credentials as specified by Composio’s Freshservice toolkit page.
• Composio account and an MCP client supporting Streamable HTTP.
• Freshservice user/API key with roles appropriate to intended ticket or service-request operations; an administrator can create a dedicated integration user.

Setup steps

1. Add the Composio Connect URL as a remote Streamable HTTP MCP server.
2. Select/enable the documented toolkit and initiate its account connection from the Composio connection flow.
3. Freshservice credentials are entered in Composio’s secure connection form.
4. Complete provider authentication in the secure connection flow; do not place secrets in the catalog configuration.
5. Inspect tools/list after connection. Confirm before sending messages, changing records, deleting data, or triggering external workflows.
6. For a user key, in Freshservice click the profile picture → Profile Settings and copy the API key shown in the right sidebar; enter it only in Composio’s secure connection flow. Prefer a dedicated least-privilege integration identity when your workspace supports it.

Composio’s toolkit page documents 12 actions. The listed examples are a partial sample; live tools/list was not checked.

• FRESHSERVICE_LIST_TICKETS

  Action documented in the Composio toolkit reference; input schema is served dynamically.

  01
• FRESHSERVICE_GET_TICKET

  Action documented in the Composio toolkit reference; input schema is served dynamically.

  02
• FRESHSERVICE_CREATE_TICKET

  Action documented in the Composio toolkit reference; input schema is served dynamically.

  03
• FRESHSERVICE_BULK_UPDATE_TICKETS

  Bulk update Freshservice tickets.

  04
• FRESHSERVICE_CREATE_SERVICE_REQUEST

  Create a service request.

  05
• FRESHSERVICE_DELETE_RELEASE

  Delete a release.

  06
• FRESHSERVICE_DELETE_SOLUTION_ARTICLE

  Delete a solution article.

  07
• FRESHSERVICE_DELETE_SOLUTION_CATEGORY

  Delete a solution category.

  08
• FRESHSERVICE_GET_PROBLEM_FORM_FIELDS_BY_WORKSPACE

  Get problem form fields by workspace.

  09
• FRESHSERVICE_GET_RELEASE_FORM_FIELDS

  List release form fields.

  10
• FRESHSERVICE_LIST_LOCATIONS

  List Freshservice locations.

  11
• FRESHSERVICE_LIST_SERVICE_CATALOG_ITEMS

  List service catalog items.

  12

This server’s available tools can vary by account, permissions, or configuration. The list shown is not its full runtime catalog.

• Third-party platform-mediated connection, not a standalone or vendor-hosted product MCP.
• Tool availability and permissions depend on provider account, credentials, plans, and Composio toolkit version.
• Connection and functionality were not tested in this research pass.

• third party toolkit reference

  Composio documents 12 Freshservice actions and the required authentication type.

• third party platform setup

  Composio documents the consumer remote MCP endpoint and account connection flow.

• company logo served by linked toolkit directory

  Visual review identifies the shared Freshworks developer/company mark used across its Freshdesk and Freshservice products; treated as company-level branding, not as an official publisher claim. Product-specific visual identity was not established.

• official vendor credential guidance

  Freshservice documents the profile-picture → Profile settings path to the API key.

• official vendor credential guidance

  Freshservice documents administrator-created integration users and API-key management.

• composio toolkit reference

  Current Composio toolkit page lists all 12 Freshservice tools and API-key authentication.

Documentation checked 2026-10-28T00:00:00Z. Connection has not been runtime tested.