Hosting

Composio-hosted remote MCP; vendor API accessed through third-party toolkit

Transport

Streamable HTTP

Endpoint

https://connect.composio.dev/mcp

Authentication

API key; follow the Composio connection form and use the Freshdesk domain and key it requests.

Requirements

• Freshdesk account and permissions for intended operations.
• Provider API key or OAuth credentials as specified by Composio’s Freshdesk toolkit page.
• Composio account and an MCP client supporting Streamable HTTP.
• Freshdesk agent must be verified; API actions follow that agent role’s permissions.

Setup steps

1. Add the Composio Connect URL as a remote Streamable HTTP MCP server.
2. Select/enable the documented toolkit and initiate its account connection from the Composio connection flow.
3. Freshdesk credentials are entered in Composio’s secure connection form.
4. Complete provider authentication in the secure connection flow; do not place secrets in the catalog configuration.
5. Inspect tools/list after connection. Confirm before sending messages, changing records, deleting data, or triggering external workflows.
6. In Freshdesk, click the profile picture → Profile Settings → View API key; complete captcha/agent verification and enter the key only in Composio’s secure connection flow. Resetting the key disconnects other integrations that use it.

Composio’s toolkit page documents 178 actions. The listed examples are a partial sample; live tools/list was not checked.

• FRESHDESK_GET_TICKETS

  Action documented in the Composio toolkit reference; input schema is served dynamically.

  01
• FRESHDESK_CREATE_TICKET

  Action documented in the Composio toolkit reference; input schema is served dynamically.

  02
• FRESHDESK_REPLY_TO_TICKET

  Action documented in the Composio toolkit reference; input schema is served dynamically.

  03
• FRESHDESK_DELETE_TICKET

  Action documented in the Composio toolkit reference; input schema is served dynamically.

  04

This server’s available tools can vary by account, permissions, or configuration. The list shown is not its full runtime catalog.

• Third-party platform-mediated connection, not a standalone or vendor-hosted product MCP.
• Tool availability and permissions depend on provider account, credentials, plans, and Composio toolkit version.
• Connection and functionality were not tested in this research pass.
• Only four representative actions are stored here although the current Composio toolkit has 178; individual tool schemas are versioned and served by Composio.

• third party toolkit reference

  Composio documents 178 Freshdesk actions and the required authentication type.

• third party platform setup

  Composio documents the consumer remote MCP endpoint and account connection flow.

• company logo served by linked toolkit directory

  Visual review identifies the shared Freshworks developer/company mark used across its Freshdesk and Freshservice products; treated as company-level branding, not as an official publisher claim. Product-specific visual identity was not established.

• official vendor credential guidance

  Freshdesk documents the profile path, captcha/verification, and role-based permissions for API actions.

• composio toolkit reference

  Current Composio toolkit page reports 178 Freshdesk tools (latest toolkit version 20260828_00); catalog rows retain representative tool names only.

Documentation checked 2026-10-28T00:00:00Z. Connection has not been runtime tested.